Terms of Service

Last Updated: April 1, 2025

Welcome to Jack Products (“Company,” “we,” “our,” or “us”). By accessing or using our website, Jackproducts.com (“Website”), you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree with any part of these Terms, please discontinue use of our Website immediately.

1. General Conditions

1.1. By using our Website, you confirm that you are at least 18 years old or have the consent of a legal guardian.
1.2. We reserve the right to modify or terminate our services at any time without prior notice.
1.3. Your use of our Website is at your own risk. We do not guarantee that our Website will be error-free, uninterrupted, or free of harmful components.

2. Products & Orders

2.1. Jack Products sells tea, spices, dry fruits, and other FMCG products.
2.2. We strive to provide accurate product descriptions, but we do not guarantee that the information is always complete, reliable, or error-free.
2.3. All orders placed through our Website are subject to availability and acceptance. We reserve the right to cancel or limit the quantity of any order at our discretion.
2.4. Prices and product availability are subject to change without prior notice.

3. Payments & Billing

3.1. We accept various payment methods as displayed during checkout. By providing payment information, you confirm that you have the legal right to use the payment method.
3.2. We reserve the right to refuse or cancel any order if fraudulent activity is suspected.

4. Shipping & Delivery

4.1. We aim to deliver orders promptly, but we do not guarantee delivery times.
4.2. Shipping fees and estimated delivery times will be provided at checkout.
4.3. Risk of loss and ownership of products transfer to the buyer upon delivery.

5. Returns & Refunds

5.1. We accept returns or refunds only under specific conditions. Please refer to our Refund Policy for details.
5.2. We are not responsible for products damaged due to improper storage or handling by the customer.

6. Intellectual Property

6.1. All content on this Website, including text, images, logos, and graphics, is the property of Jack Products and is protected under copyright and trademark laws.
6.2. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

7. User Conduct

7.1. You agree not to use our Website for any unlawful, fraudulent, or harmful activities.
7.2. Any attempt to interfere with the security or functionality of our Website is strictly prohibited.

8. Third-Party Links

8.1. Our Website may contain links to third-party websites for informational purposes. We are not responsible for the content, privacy policies, or practices of such websites.
8.2. Your interactions with third-party websites are at your own risk.

9. Limitation of Liability

9.1. We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our Website or products.
9.2. Our total liability under any claim shall not exceed the amount paid for the purchased product.

10. Changes to These Terms

10.1. We reserve the right to update or modify these Terms at any time without prior notice.
10.2. Continued use of our Website constitutes acceptance of the revised Terms.

11. Governing Law

11.1. These Terms shall be governed by and interpreted in accordance with the laws of India.
11.2. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.

12. Contact Information

If you have any questions about these Terms, please contact us at:

Jack Products
Email: myjackproducts@gmail.com
Website: www.jackproducts.com

By using our Website, you acknowledge that you have read, understood, and agreed to these Terms of Service.